Free shipping on all order
Money Back 100%
Payment Secured
24/6 support
Your position: Home / Return & Refund

Return & Refund

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.

At HTNAVI we hope that you are happy with your purchase, however we know that sometimes you will need to return an item. If you are unhappy with the goods for any reason, please return your item to us with brand new. If the item is faulty we are happy to offer a refund or exchange where available.

Before returning your item(s) please contact HTNAVI for a Returns RMA Number. This will help us to track your return and ensure you receive your exchange or refund promptly.

For non-faulty products

Any products returned must not be devalued, should be in a re-saleable condition & include the documentation and original packaging.

Ensure you have contacted our customer services for a Returns RMA Number, and read our Terms and Conditions.

For faulty goods

Painted Incorrect or broken item: No extra charge,we will replace them and pay return shipping charges. (Painted Incorrect do not include the color match parts, please provide us photos of your bike if you worried color and painted.)

All goods will be inspected before an exchange or refund is applied.
Please read our Terms and Conditions for further information.
For more information please Email the customer service department at [email protected].